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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darin Steffl

December 5, 2025

5  out of  5
rating by Darin Steffl
"Great service for many years with Jana Nawrocki and now the Scot Suess team is continuing the tradition. The claims process has always been easy when I've filed any claims."
We responded:
"Thank you so much for your kind words and continued trust over the years, Darin! We're thrilled to hear that we have consistently provided you with great service and an easy claims process. We look forward to continuing to support you in the future!"
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luis rubio-Losada

December 4, 2025

5  out of  5
rating by luis rubio-Losada
"Eric was very knowledgeable and attentive to our needs. Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Logan Holmes-Gertner

November 21, 2025

5  out of  5
rating by Logan Holmes-Gertner
"Very polite, easy to work with, and respectful!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Troy Weberg

November 20, 2025

5  out of  5
rating by Troy Weberg
"The amazing service we received was second to none!! They helped us through a difficult time with compassion & professionalism!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kevin Nyabuto

November 19, 2025

5  out of  5
rating by Kevin Nyabuto
"Detailed and precise"
We responded:
"Thanks for the review, Kevin! It was a pleasure to help you, and we appreciate you trusting us with your insurance needs. Let us know if you have any questions. We are here to help! - Scot"
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Brody Edwards

November 9, 2025

5  out of  5
rating by Brody Edwards
"Very great service, helped me get everything set up and discounted aswell, very friendly people who seem to work very hard"
We responded:
"Thank you for the review, Brody! We are honored that you trust us with your insurance and we appreciate your business! We look forward to working with you in the future! - Scot"
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Brett Skoog

November 6, 2025

5  out of  5
rating by Brett Skoog
"Eric was very helpful when walking through the different home and auto policies."
We responded:
"We’re thankful for your feedback, Brett! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jadyn G

November 6, 2025

5  out of  5
rating by Jadyn G
"They made my experience so EASY! I love how i can just text them! Great team."
We responded:
"We appreciate your review, Jadyn! We are glad to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katie Finne

October 20, 2025

5  out of  5
rating by Katie Finne
"My husband was in a motor vehicle accident and State Farm has been top notch to work with. The staff at our local office, especially Ashley and Scot, have gone above and beyond to ensure a stressful time would be not only handled professionally but with empathy. They were responsive and provided clear and consise information and details for us. They would follow up to ensure all was moving along with our claim and to check in on my husband's condition. We are thankful beyond words and cannot recommend State Farm and Scot's agency enough. Every interaction we have had with our local State Farm office, Claims, Personal Injury, etc. have been outstanding. Thank you for all you have done to make a stressful and difficult life situation easier to navigate."
We responded:
"Thanks for the review, Katie! We appreciate your kind words and are so grateful that everyone was ok! We value your business and are always here to help! - Scot"
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Guy Paradise

October 13, 2025

5  out of  5
rating by Guy Paradise
"Eric was great to work with and super responsive. He listened to what we needed and saved us money!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melissa S

October 13, 2025

5  out of  5
rating by Melissa S
"A great insurance agency with helpful, attentive staff who promptly respond to questions or issues. Highly recommend this agency for all your insurance needs!"
We responded:
"We appreciate your review, Melissa! We are glad to know you continue to have a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lori halverson-wente

October 3, 2025

5  out of  5
rating by Lori halverson-wente
"We have been insured with State Farm in Kasson, MN for 27 years, and working with Ashley, Melissa, and the entire team has been fantastic. They’ve helped us save money, made sure our home, cabin, and vehicles are all properly covered. Small town attention matters! They are friendly and pleasant to work with. We really appreciate how organized they are; when we ask for an update, everything is ready for us when we come in. Most recently, I had four different tasks that needed attention, and Ashley had everything prepared ahead of time. She simplified the process and even made the calls I didn’t want to. Thank you for your outstanding service! Lori and Mark HW, Dodge Center, MN"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Rineck

October 2, 2025

5  out of  5
rating by Mike Rineck
"Excellent service from start to finish while switching to State Farm. I am very optimistic the great customer service will continue into the future."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josh Kampe

September 30, 2025

5  out of  5
rating by Josh Kampe
"Overall great experience, and a great family to work with. They are quick to help and answer any questions you might have. Highly recommend!"
We responded:
"Thank you for reviewing our office, Josh! It has been a pleasure getting to know you and helping you with your insurance needs. If you need anything in the future, we would love to help!"
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D Soko

September 19, 2025

5  out of  5
rating by D Soko
"Scot does a great job of explaining how insurance works and his is extremely helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stacy Johansen

September 19, 2025

5  out of  5
rating by Stacy Johansen
"Eric was excellent to work with, he paid close attention to the details of what we needed in switching all of our cars and home insurance over. He provided great quotes in advance and checked in with throughout the process. I would highly recommend this State Farm agent for anyone looking for a change in coverage. Thanks Eric"
We responded:
"Thank you for taking the time to share your thoughts, Stacy! We’re glad to know we were able to meet your expectations. If you ever have any questions or need assistance, we’re here to help!"
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Andrew Rineck

September 18, 2025

5  out of  5
rating by Andrew Rineck
"Eric was a pleasure to work with. Well educated on all topics and very responsive. Best agent you could ask for."
We responded:
"Thanks for the review, Andrew! We are glad to hear you had a great experience with us and we appreciate your business! Let us know how we can help you in the future!"
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Carissa Frericks

September 16, 2025

5  out of  5
rating by Carissa Frericks
"Customer service is outstanding—always patient, knowledgeable, and quick to respond to my questions. On top of that, they were able to lower my premium while still making sure we had the right coverage for our needs."
We responded:
"Thanks for the great review, Carissa! We are so glad that we were able to help you with your insurance needs and we appreciate your business! If there is anything we can do to help, please let us know!"
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Connie

September 13, 2025

5  out of  5
rating by Connie
"Eric Gahr is on top of every detail that gave me the confidence to switch to State Farm saving hundreds compared to our previous insurance agency that we had for 8 years. He was so efficient quoting all our home, auto and recreational insurance specifications, so I could compare apples to apples coverage and costs. He followed through professionally without any pressure, which I appreciate very much! Thank you, Eric, for all your help and hard work! You are great at what you do!"
We responded:
"We appreciate your review, Connie! We are so glad to know you had a great experience with our State Farm office and with Eric. We think he is pretty awesome too! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Beth Davis

September 4, 2025

4  out of  5
rating by Beth Davis
"I had a great experience with Suess agency. They were informative and provided expertise on what I needed for farm insurance. They listened to my concerns. Glad I made the switch to their agency."
We responded:
"Thanks for the review, Beth! We appreciate your business and are always here to help! We always strive for 5 stars, so if there is anything we can do to improve, please let us know!"
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Adam Rineck

September 3, 2025

5  out of  5
rating by Adam Rineck
"Eric saved me a lot of money. Maybe equally as important, he made the transition and quoting fast and painless."
We responded:
"Thank you for reviewing our State Farm office! We are glad to know that you had a great experience with Eric and our office. We appreciate your business and look forward to continuing to support your insurance needs!"
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Dera Hanson

August 5, 2025

5  out of  5
rating by Dera Hanson
"They went out of their way to see that we had all the info needed."
We responded:
"Thanks for giving us a review, Dera! I am glad to hear that you were happy with your experience. If we can help in any way, please let us know!"
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Melissa Davidson

August 1, 2025

5  out of  5
rating by Melissa Davidson
"Everyone was proactive, helpful, and kind. Thank you for making a difficult situation manageable."
We responded:
"Thank you for the review, Melissa! We are grateful to be your "good neighbor"! If there is anything else we can do to help, please let us know!"
Profile photo of Mike Wiltrout (4RINGFAN)

Mike Wiltrout (4RINGFAN)

August 1, 2025

5  out of  5
rating by Mike Wiltrout (4RINGFAN)
"Eric Gahr did a great job with handling the adjustments that needed to be done for proper coverage of all of my assets. Thanks Eric!"
We responded:
"Thank you for reviewing our State Farm office, Mike! We’re thrilled to know you had a positive experience with us and grateful to have you as our customer. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Ana Godinez

July 23, 2025

5  out of  5
rating by Ana Godinez
"My home payment went up from$ 752.00 almost $900.00 due to insurance increase. So I talked to Eric and he was great and gave me options on what we can do to reduce the cost. Thanks to Eric My home payment will be lowered since he got me a better rate then I had."